This 1 day course is widely applicable to companies that produce products or provide services.  It is also designed to support the requirements of IATF 16949.

Course Objectives:

The key objectives are to enhance the participants’ existing knowledge and skills to enable them to become more effective at managing their work process and meeting customer requirements.

The aim is that by the end of the course, a participant will understand:

• The role of PFMEA in new product/service introduction, process management and improvement.
• How costly process problems and product failures can be avoided.
• How to develop and interpret a PFMEA.
• How other tools and techniques complement PFMEA.
• The control plan methodology.
• The link with quality management requirements, e.g. IATF 16949, APQP / PPAP

Target Audience:

Project and engineering managers, process owners and engineers, design / project engineers, quality engineers, sales engineers, quality auditors and other personnel who are involved with the introduction of new products and contribute to APQP / PPAP activities.  Also, those personnel who need to understand the principles and terminology in order to communicate effectively with customers and suppliers.