Terms and Conditions

  1. The relationship between TMS Insight (Global) Limited (the Company) and Client is strictly professional. Services will be provided for the full projected period of the assignment.
  1. Any time or date given for completion of the assignment is an estimate only. Delays in completion shall not entitle the client to rescind the Contract.  Notwithstanding this specification the Company shall use its best endeavours to comply with the specified completion date.  Company personnel will agree a schedule of visits with the Client.  Requests for cancellation or re-scheduling of an appointed visit day with less than five working days notice will be charged as if the visit had taken place.  Where possible work relevant to the project will be undertaken off site.
  1. Work may be wholly or partly suspended in the event of stoppage, delay or interruption of the work during the period of the assignment as a result of strikes, lockouts, trade disputes, breakdowns, accidents or sickness, the period of such suspension may be added to the original period of the assignment, provided that such suspension is reasonable.
  1. Company personnel record all time spent on Client’s work whether on their premises or on special enquiries or in the Company offices on the preparation of reports for the Client.
  1. Fees as specified in the attached letter, payable nett monthly of receipt of invoice. All fees are subject to Value Added Tax at the appropriate rate.
  1. Additional services of the Company requiring additional or alternative personnel will be subject to fee negotiation according to the specific requirement and circumstances.
  1. The Client will provide office accommodation and facilities essential to the assignment.
  1. Company personnel are assigned to the Client with a mutual understanding that neither the Client nor any of the Client’s associated Companies will offer employment to nor employ Company personnel for a period of six months after the termination of the assignment except by special arrangement: in which case, a fee of 20% of the initial remuneration will be payable by the Client upon the release of the Company personnel to the Client.
  1. Company personnel are employed under a contract containing a clause strictly forbidding the unauthorised disclosure of any information to which they may have access.
  1. Unless specified as a condition of supply, this Contract precludes the Client or any associated Client Company from copying or the use for whatever purpose, of any computer software, systems, videos or film used by the Company during the assignment.10.1    The customer shall not reproduce by any means nor disclose to any third party any information, approaches, designs or other material (in whole or part) relating to the services provided by the company without the prior written consent of the company and shall not infringe any copyright or other intellectual property rights owned by or vested in the company and shall indemnify the company in full for all costs and expenses incurred by the company in pursuing any third party breaching any of the company’s rights as a result (directly or indirectly) of a breach by the customer of the terms of this clause.10.2    All samples, examples, training materials and visual imagery used by the company shall belong to the company and customer shall return all such materials to the company immediately on request.
  1. Written confirmation of acceptance of these Terms and Conditions is considered a contractual requirement. Such acceptance will not supersede the terms of this agreement. Until such confirmation is received, employment of Company personnel is regarded as acceptance.  Any query regarding personnel supplied under this Contract should be made without delay to the Company office issuing this agreement.