This is the premier standard in training for Auditors. It takes the skills and knowledge of Auditors to the level necessary for conducting effective third party and external audits of Quality Management Systems.
The 5-day course is challenging and highly participative. It involves the use of advanced learning techniques in all of the group sessions. It is designed to stretch the delegates and the tutor, so that everyone involved gets the most from the event.
The course also features a range of scenarios that an Auditor / Lead Auditor will experience and helps them to understand how to interpret these situations in an auditing environment. The scenarios are drawn from’ real-life’ situations and are designed to challenge the delegates concepts of quality and interpretation of ISO 9001:2015.
The course culminates in one of the few opportunities that those wishing to attend a course of this nature could experience, namely a Live Audit.
This gives the delegate the unique opportunity to take their learning out of the conference room and into the real world – allowing the team to experience and respond to real live situations.
A learning opportunity that is not to be missed!
At the end of the course, a participant will:
- Have experienced each stage of the planning, preparation, conducting and reporting of a first, second, or third-party audit.
- Understand how to deploy and manage a team of auditors.
- Have experienced a range of scenarios designed to expand their knowledge and interpretation of ISO 9001:2015 and how to assess diverse applications of management systems.
- The ability to assess and evaluate disparate examples of auditing situations and to interpret their impact on compliance with the relevant parts of ISO 9001:2015
- Have experienced all stages of conducting and reporting a live audit.
- Have undertaken ‘Live’ opening and closing meetings with host company representatives.
- Have a complete evidence portfolio of a live audit.
Any personnel involved in internal audits, but specifically those involved in second party (supplier) or third party (certification) audits.
Delegates are expected to have knowledge of:
- Management Systems
The Plan, Do, Check, Act (PDCA) cycle
The core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review and continual improvement.
- Quality Management
The fundamental concepts and the seven quality management principles.
- ISO 9001
An understanding of the requirements of ISO 9001 and the commonly used quality management terms and definitions.
To support this, a short pre-course task is issued to delegates, the results of which form a humorous introduction to the courses first activity.