Quality

In-house and open market courses available for groups of up to 12 delegates

CQI IRCA 18180 PT236: QMS ISO 9001:2015 Internal Auditor

The use of Quality Management Systems and Internal Audits is a familiar concept to organisations wishing to focus upon improvement. However many organisations have lost sight of or failed to take advantage of the business benefits that can be obtained by understanding and embracing the recent breakthrough changes that have occurred in the design and interpretation of the Standards that make up the ISO 9000 family.

This Course from TMS Insight brings its customers up to date with the latest tools and techniques which will allow auditors to bring the full business benefits that these changes can offer to their companies. This includes Annexe SL and ISO 19011.

The latest training materials and learning techniques are employed, delegates will gain access to examples of the latest techniques and how to use them. Not only will this course cover the core skills of effective auditing, it will also show how to link auditing to improved customer service, improved process / service mechanisms, reduced waste, enhanced financial and operational performance for their business, and how to understand how to take advantage of the reductions in bureaucracy that the new Standards offer and that many QMS’s suffer from.

The course is designed to ensure that you and your company have professional and competent staff who understand how to obtain lasting and significant improvements to your QMS.

It is also designed to ensure they have access to examples of best practice when auditing, how auditing relates to continuous improvement and how to undertake the key stages of the audit cycle plan, conduct, report and follow up on the findings of an internal audit. It features an audit of ‘Wilsons – Tops for Taps’ looking at the effectiveness of goods inwards and goods inwards inspection processes so that courses delegates get to put the theory into practice.

The Course Objectives

At the end of the course, a participant will know;

  • How to plan, conduct, report and follow up on an internal audit.
  • How to use ISO 9001:2015 Standard to Design and Audit a Quality Management System (QMS) which has the flexibility to accommodate all the aspects of an Integrated Management System (IMS).
  • How to guide, manage and audit the transition from traditional proceduralised management systems to an advanced and integrated management system which is more effective, business focused and reduces procedural bureaucracy.
  • How to conduct, report and audit using process auditing techniques.
  • How to use the techniques of effective auditing and the structure of ISO 9001:2015 to unlock the improvement potential in your business.
  • How to incorporate into your audit an evaluation of performance trends associated with key business success measures.

Those commissioning an in-house course can take advantage of the opportunity to undertake a ‘Live’ on-site Audit. ‘An ounce of practice is worth a ton of theory’ and delegates comment very positively on the live audit during the in house delivery of this course

Duration: 2 Days

Target Audience: Personnel from all organisational functions, especially those involved in business improvement process performance and design, compliance, customer service, performance monitoring, management and updating of the QMS to an IMS.

Prerequisites: Delegates are expected to have knowledge of;

  • Management Systems
    • The Plan, Do, Check, Act (PDCA) cycle
    • The core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review and continual improvement.
  • Quality Management
    • The fundamental concepts and the seven quality management principles
  • ISO9001
    • An understanding of the requirements of ISO 9001 and the commonly used quality management terms and definitions.

CQI IRCA 18223 PR328: QMS ISO 9001:2015 Lead Auditor

FEATURES A LIVE AUDIT

This is the premier standard in training for Auditors. It takes the skills and knowledge of Auditors to the level necessary for conducting effective third party and external audits of Quality Management Systems.

The course is challenging and highly participative. It involves the use of advanced learning techniques in all of the group sessions. It is designed to stretch the delegates and the tutor, such that everyone involved gets the most from the event.

The course also features a range of scenarios that an Auditor / Lead Auditor will experience and helps them to understand how to interpret these situations in an auditing environment. The scenarios are drawn from’ real-life’ situations and are designed to challenge the delegates concepts of quality and interpretation of  ISO 9001:2015.

The course culminates in one of the few opportunities that those wishing to attend a course of this nature could experience, namely a Live Audit. This gives the delegate the opportunity to take their learning out of the conference room and into the real world. The opportunities this gives to the delegates is unique and allows the team to experience and respond to real live situations. A learning opportunity that is not to be missed!

The Course Objectives

By the end of the course, a participant will;

  • Have experienced each stage of the planning, preparation, conducting and reporting of a first, second or third party audit.
  • Understand how to deploy and manage a team of auditors.
  • Have experienced a range of scenarios designed to expand their knowledge and interpretation of  ISO 9001:2015 and how to assess diverse applications of management systems.
  • The ability to assess and evaluate disparate examples of auditing situations and to interpret their impact on compliance with the relevant parts of ISO 9001:2015
  • Have experienced all stages of conducting and reporting a live audit.
  • Have undertaken ‘Live’ opening and closing meetings with host company representatives.
  • Have a complete evidence portfolio of a live audit.

Duration: 5 Days

Target Audience: Any personnel involved in internal audits, but specifically those involved in second party (supplier) or third party (certification) audits.

Prerequisites: Delegates are expected to have knowledge of;

  • Management Systems
    • The Plan, Do, Check, Act (PDCA) cycle
    • The core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review and continual improvement.
  • Quality Management
    • The fundamental concepts and the seven quality management principles.
  • ISO 9001
    • An understanding of the requirements of ISO 9001 and the commonly used quality management terms and definitions.

To support this, a short pre-course task is issued to delegates, the results of which form a humorous introduction to the courses first activity.


CQI IRCA 17959 PT233: QMS ISO 9001:2015 (Combined) Transition

 

This CQI IRCA approved training course is designed for existing Lead Auditors who need to make the transition to the new standard. Successful completion of the course is recognised by CQI IRCA and meets the auditor transition requirements in full. Delivered over two days this interactive course focuses on the key changes in the standard and the implications for audit. It includes a one hour examination and your are required to pass the practical and examined elements of the training course.

This course will help you;

  • Prepare, conduct and develop the required skills for an ISO 9001:2015 audit.
  • Understand the key changes in ISO 9001:2015
  • Describe the new Annex SL relating to organisational context, leadership, planning and support.
  • Appreciate the significance of a risk-based approach to audit.

You will learn;

  • The risk basis of ISO 9001:2015
  • Identify and understand the new structure of the clauses.
  • The new and revised terms and definitions.
  • Context and leadership themes.
  • Identify and understand the key changes to requirements.
  • Auditor Certification transition arrangements.
  • The generic management system framework.

Further information;

  • this course is based on ISO 9001:2015
  • You will receive a complimentary copy of the Annex SL summary.
  • The course is CQI IRCA approved.
  • You will receive a certificate of achievement or attendance.
Courses AvailableOur Services

Any of our courses are available for in-house delivery for groups of up to 12 delegates and can be tailored to suit client requirements.

A competive quotaton and further details are available upon request.

Consultancy, advice and guidance are also available.

Call us on 01543 40 46 20 for full details