Core Supporting Tools

In-house and open market courses available for groups of up to 12 delegates
In many organisations there are mandatory requirements for the application of tools, techniques and methodolgies;  some of these requirements are both explicit and prescriptive, whilst others allow for some flexibility in how they may be achieved.  The series of courses described below offer established and proven solutions which will satisfy these and many other requirements.

Measurement Systems Analysis – (MSA) 2  Days 

Course Description & Objectives: This two day course is widely applicable to organisations that use measurement, gauging systems and visual assessments.  It is designed also to support the requirements of IATF 16949 and Six Sigma initiatives.  The reliability of measurements and evaluations is an important consideration in any situation where they are used for decision making purposes.  The content is delivered through a series of presentation slides and course notes, combined with participant activities.

The key objectives are to enhance the participants’ existing knowledge and skills to enable them to become more effective at managing their work process and meeting customer requirements.  The aim is that by the end of the course, a participant will understand;

  • The nature of measurement errors.
  • How measurement error can affect decision making regarding process and product characteristics.
  • How to plan, carry out and interpret a variety of MSA studies.
Target Audience & Prerequisites:
This course is particularly relevant to manager, engineers, auditors, scientists and technicians who are involved in evaluation, auditing and maintaining measurement systems.

Global 8D – Problem Solving, 2 Days

Course Description and Objectives: This course comprises a comprehensive programme of problem solving / continuous improvement tools and techniques.

The key objectives are to enhance the participants’ existing knowledge and skills to enable them to become more effective at problem solving and continuous improvement within their work process.  The aim is that by the end of the course, a participant will understand;

  • Why it is necessary to solve problems.
  • A methodical process for problem solving.
  • The benefits of using a team approach.
  • How a variety of useful tools and techniques are used during 8D.
  • The importance of identifying the root cause(s) of a problem.
  • The importance of corrective action as a key output of 8D
Target Audience
& Prerequisites:
This course is appropriate for all personnel who are involved in problem solving activities, including those who are ‘owners’ of a problem and hence, will support and manage the activity from start to finish.

Production Part Approval Process – (PPAP) : 1 DAY

Course Description and Objectives: This 1 day course is designed to meet the needs of companies involved with automotive quality systems such as IATF 16949 and addresses the typical requirements of the automotive industry.  However, the principles are applicable to many business situations where adequate planning and validation of products and processes is key to success.

The key objectives are to enhance the participants’ existing knowledge and skills to enable them to contribute effectively to the product realisation process.  The aim is that by the end of the course, a participant will understand;

  • The role or Production Part Approval within the product realisation process.
  • How various organisational functions contribute to PPAP.
  • The requirements for a typical PPAP record and submission document.
  • The role of the ‘core tools and techniques’ involved in PPAP.
  • the relationship of PPAP with Advanced Product Quality Planning (APQP and IATF 16949
Target Audience & Prerequisites:
Project and engineering managers, design and development engineers, project engineers, quality engineers, sales engineers, quality auditors and other personnel who are involved with the introduction of new products and contribute to APQP / PPAP activities.  Also those personnel who need to understand the principles and terminology in order to communicate effectively with customers and suppliers.

Statistical Process Control – SPC (Foundation Level), 2 Days

Course Description and  Objectives: This 2 day course explains how process data can be collected during design / development and production and used for the purposes of process qualification, problem solving, ongoing management and improvement.  The course is applicable to a wide range of business process situations, where data is used to understand the performance of both manufacturing and non-manufacturing processes.

The key objectives are to enhance the participants’ existing knowledge and skills to enable them to become more effective at managing and improving their work process.  The aim is that by the end of the course, a participant will understand;

  • Basic statistical concepts.
  • Common and special causes of variation.
  • How to create and interpret a control chart.
  • Process capability and performance.
  • How SPC methods are used to control and improve a process to ensure that customer requirements are satisfied.
  • The link to quality management requirements such as IATF 16949.
  • How computer software packages (e.g. Minitab) may be applied to SPC procedures.

Target Audience

 

This course is appropriate for SPC facilitators, continual improvement practitioners, engineers, auditors, analysts, team leaders and quality and process personnel, who are involved in setting up and interpreting control charts and computing capability indices.

Failure Mode Effect Analysis – (FMEA) : 1 DAY

Course Description and Objectives: This 1 day course is widely applicable to companies that design and produce products.  It is also designed to support the requirements of IATF 16949 and Six Sigma activities.

The key objectives are to enhance the participants’ existing knowledge and skills to enable them to become more effective at managing their work process and meeting customer requirements.  The aim is that by the end of the course, a participant will understand;

  • The role of FMEA in new product introduction, process management and improvement.
  • How to develop and interpret an FMEA
  • How product failures and process problems can be avoided.
  • The control plan methodology.
  • The link with quality management requirements, e.g. IATF 16949, APQP / PPAP
Target Audience:
Project and engineering managers, process owners and engineers, design / project engineers, quality engineers, sales engineers, quality auditors and other personnel who are involved with the introduction of new products and contribute to APQP / PPAP activities.  Also those personnel who need to understand the principles and terminology in order to communicate effectively with customers and suppliers.

Advanced Product Quality Planning – (APQP) : 1 DAY

Course Description and Objectives: This 1 day course is designed to meet the needs of companies involved with automotive quality systems such as IATF 16949 and addresses the typical requirements of the automotive industry.  However, the principles are applicable to many business situations where adequate planning of products and processes is key to success.

The key objectives are to enhance the participants’ existing knowledge and skills to enable them to contribute effectively to the product realisation process.  The aim is that by the end of the course, a participant will understand;

  • The background to, and benefits of APQP.
  • A model for successfully introducing new products and processes.
  • The key ‘focus elements’ of APQP.
  • How a variety of key tools and techniques are positioned within this model.
  • The importance of a multi-disciplinary APQP team: How inputs from the various organisational functions contribute to the APQP process.
  • The relationship of APQP with the Production Part Approval Process (PPAP) and IATF 16949 requirements.
Target Audience 
Project and engineering managers, design and development engineers, project engineers, quality engineers, sales engineers, quality auditors and other personnel who are involved with the introduction of new products and contribute to APQP / PPAP activities.  Also those personnel who need to understand the principles and terminology in order to communicate effectively with customers and suppliers.

Use of Minitab Software, 2 Days

This course explains how the analysis of process and product data can be readily accomplished using Minitab software.  The course supports problem solving and improvement methodologies.

Course Objectives – The aim is that by the end of the course, a participant will understand;

  • How to navigate within Minitab and perform basic operations.
  • A variety of Minitab statistical tools.
  • Set-up of dialogue boxes.
  • Interpretation of Minitab output.
  • Formatting of data and graphs for reporting and presentation.

Target Audience –  This course is appropriate for improvement practitioners, facilitators, managers, analysts, team leaders, quality personnel and administrative staff who are involved in problem solving and improvement activities.

Courses AvailableOur Services

Any of our courses are available for in-house delivery for groups of up to 12 delegates and can be tailored to suit client requirements.

A competive quotaton and further details are available upon request.

Consultancy, advice and guidance are also available.

Call us on 01543 40 46 20 for full details