This two-day course is designed to equip
delegates with the methodologies applicable
to any company that uses measuring devices.
The quality of measurement is an important
issue for any situation where measurements
are used for decision maker purposes and to
avoid any unnecessary errors. Delegates will
be able to: Help their organisation satisfy
TS 16949 : 2002 requirements, help to avoid
errors and disputes with customers due to inadequate
measurement
capabilities, apply suitable techniques to
their work processes
Contents:
Formulation of a plan and action plan for
applying the learning to their work processes.
Reviewing the variation categories of error
in a measurement system and covering the methodologies
for studying a measurement system such as average
and range technique, analysis of variance (ANOVA)
and graphical methods. Analysis of results
will be taken such as components of variation,
discrimination ratio and probable error
This course is designed for delegates
to understand, describe and participate in
this world-class problem solving technique.
The course is particularly useful in identifying
problems, pitfalls and changes in performance
that deviate from the expected level. Delegates
will learn to review processes where the
root cause can occur and develop an action
plan to support the company’s continuous
improvement programme.
Contents:
Day 1- Background to Global 8Ds, analysis
of the 8D process, model training exercises.
Day 2 – Review of 8D course material, resolving real delegate company problems,
exit strategy and final remarks.
This course is designed for delegates
to: Know the purpose of PPAP Systems, have
understanding of when PPAP is required, Know
the production run and minimum sizes for
PPAP sampling, have awareness of the contents
of the PPAP file, understand supplier submission
levels, appreciate the requirements and retention
periods for PPAP records
Contents:
Introduction to PPAP, purpose to PPAP,
requirements for part approval, document
and sample retention requirements, submission
levels, process capability and R & R
studies, part submission.
To provide managers and staff with basic
awareness of statistical tools which can
be utilised to support ongoing business and
process improvement.
Contents:
Calculation of mean and standard deviation,
practical application, basic features of
probability worksheet, machine capability
study – normal distribution and skew
distribution, calculation of control limited,
completion of X & R process control charts,
conclusions: process control attributes,
countable data, control chart, conformance
criteria, sampling, chart for % defectives,
deficient corrections, numbers of defectives,
number of defects, defects per item, attribute
chart choice, chart interpretation action.
The course considers the use of FMEA as
an analytical tool for engineers to ensure
that every conceivable failure of a process
or design has been considered, addressed
and quantified.
The course uses the thought process of the engineer’s experience based
on previous problems and technical knowledge. The technique then provides a framework
for formalising and controlling this information once identified and quantified.
Using case studies, the following provides a summary of the essential course
elements:
Contents:
Process/Design function, frequency of
occurrence of failure, failure mode, severity
of failure, effects of failure, detection
of failure, causes of the failure and calculating
risk priority.
ADVANCED PRODUCT QUALITY PLANNING – (APQP) : 1 DAY
Objectives:
This course provides the way for suppliers
to effectively communicate product quality
planning requirements for their sub-contractors.
Delegates will also be able to: Understand
the requirements and preferred approaches,
appreciate the cost savings of advance planning,
relate product quality planning to various
TS 16949 : 2002 and production part approved
requirements, reinforce the links between
FMEA and control
plans
Contents:
APQP and control plan manual summary of
contents, introduction to product planning
factors, organisation requirements for advanced
product quality planning and scope of activities,
illustration of the methodology and information
required to complete a control plan, evaluate
and choose critical product and process control
characteristics, cost of benefits of accepting
improved product planning systems