In many organisations there are mandatory requirements for the application of tools, techniques and methodolgies;  some of these requirements are both explicit and prescriptive, whilst others allow for some flexibility in how they may be achieved.  The series of courses described below offer established and proven solutions which will satisfy these and many other requirements.

MEASUREMENT SYSTEMS ANALYSIS – (MSA) 1 DAY

Content & Objectives: MSA involves the use of statistical procedures to evaluate the variation in a measurement of evaluation system.  The key focus is on meeting customer needs.  The measurement systems used to evaluate the performance of a process and to determine the conformity of product must be reliable, otherwise there is potential for a defective product to be inadvertently shipped to the customer in the belief that it conforms to specification.By the end of the course, a participant will understand;

  • The nature of measurement errors
  • How measurement error can affect decision making regarding process and product characteristics
  • A variety of methods for evaluating a measurement system
  • How to interpret and act on, the study results.
Target Audience & Prerequisites:
Managers, engineers and technicians who are involved in evaluating, using and maintaining measurement systems.To fully appreciate this course, an understanding of basic statistical principles is desirable.  It is recommended that delegates have attended a Foundation Level SPC course

GLOBAL 8D – PROBLEM SOLVING : 2 DAYS

Objectives: This course comprises a comprehensive programme of problem solving / continuous improvement tools and techniques.By the end of the course a participant will understand;

  • A structured process for problem solving and continuous improvement (Global 8D)
  • A variety of tools and techniques
  • Key team working skills
Target Audience
& Prerequisites:
Those personnel who lead, or are involved with, problem solving and continuous improvement activities.  Also, those personnel who need to understand the principles and terminology in order to communicate effectvely with customers.Basic maths skills and a modest level of technical ability is required.

PRODUCTION PART APPROVAL PROCESS – (PPAP) : 1 DAY

Objectives: PPAP is a key activity in the process of introducing new products.  It is at this stage that the supplier is required to demonstrate that they are able to fully satisfy the customer’s needs, by producing a PPAP submission, often supported by relevant data and samples.By the end of the course, a participant will;

  • Understand the role of Production Part Approval in the product realisation proces
  • Understand how the activities and inputs of a variety of organisational functions contribute to the PPAP submission
  • Be familiar with the content of a typical PPAP submission
  • Be aware of the core tools and techniques involved in PPAP
Target Audience & Prerequisites:
Managers, engineers and other personnel representing those functions, who are involved with the introduction of new products and contribute to the PPAP submission.   Also, those personnel who need to understand the principles and terminology in order to communicate effectively with customers.Awareness of the core tools and techniques is helpful.

STATISTICAL PROCESS CONTROL

Foundation Level: 1 Day

Content & Objectives:

This course explains the basic concepts of SPC and illustrates why it is a key tool for controlling and improving a process.By the end of the course a participant will understand;

  • The limitations of using inspection and test methods to control a process
  • Common and special causes of variation
  • How to set-up, use and maintain a control chart
  • Process performance and capability
  • How SPC can help with understanding the sources of variation, which affect a process

Target Audience & Prerequisites; Managers, engineers, technicians and process personnel who are involved with setting-up and/or using control charts and capability indices.  Also those personnel who need to understand the principles and terminology in order to communicate effectively with customers. Basic maths skills and a modest level of technical ability would be an advantage.

Advanced Method: 1 Day

Content & Objectives:

There are many process situations which in the context of SPC, present problems, or even appear to be unsuitable for the application of SPC.  This course will enhance the existing knowledge and skills of personnel and enable them to extend the application of SPC methods.By the end of the course, a participant will understand;

  • Control charts applicable to a variety of special processing situations
  • Additional methods for the evaluation of process capability

Target Audience & Prerequisites; Managers, engineers, technicians and process personnel who are involved with setting-up and/or using control charts and capability indices. Foundation level SPC knowledge is required.


FAILURE MODE EFFECT ANALYSIS – (FMEA) : 1 DAY

Objectives: FMEA is a tool which assists a multi-discplinary team to evaluate the potential failure modes associated with a product, process or machine/tooling and to implement imrpovement actions where deemed necessary.By the end of the course, a participant will understand;

  • The role of FMEA in new product introduction and continual improvement
  • How to carry out an FMEA (Design and/or Process)
  • How costly product failures and process problems can be reduced
  • How other tools and techniques complement FMEA
  • Control plan methodology
Target Audience:
Managers, engineers and other personnel representing those functions, who are involved in the introduction of new products and processes and contribute to FMEA activities.  Also, those personnel who need to understand the principles and terminology in order to communicate effectively with customers.

ADVANCED PRODUCT QUALITY PLANNING – (APQP) : 1 DAY

Objectives: This is a methodology which includes the need for a multi-disciplinary approach and a clear understanding of customer specific requirements.  A key aim of this process is to ensure that customer requirements are completely satisfied, in a timely manner and within budget.By the end of the course, a participant will understand;

  • A model for successfully introducing new products and processes
  • How a variety of key tools and techniques are positioned within this model
  • How the activities and inputs of a variety of organisational functions contribute to the APQP process
Target Audience & Prerequisites:
Managers, engineers and other personnel representing those functions, who are involved with the introduction of new products and contribute to the APQP process.  Also, those personnel who need to understand the principles and terminology in order to communicate effectively with customers.Awareness of the core tools and techniques is helpful.